Refund & Substitution Policy

All NTI conference cancellations and requests for refunds must be made in writing.

Refund/Substitution Deadlines

Cancellations received ON OR BEFORE February 28, 2018

Registration cancellations received on or before the deadline will be eligible for a refund minus a one-time $90 processing fee. Note: The amount refunded will never exceed the amount paid.

Cancellations received AFTER February 28, 2018

Registration cancellations received after midnight will not be eligible for a refund.

Substitutions by April 6, 2018

Registrants may request to send a substitute in their place in lieu of requesting a cancellation/refund. Requests for substitution must be made in writing by April 6, 2018.

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